Bookings, Damage & Compliance

Reservation issues, damage claims, non-compliance and invoicing. · 4 articles

Tentunit Reservation Issue PolicyThis Policy defines what qualifies as a Reservation Issue , how tenants report it, how Tentunit reviews it, and the remedies available. It applies to bookings paid through Tentunit…3 min read Tentunit Material Non-Compliance PolicyThis policy defines what constitutes Material Non-Compliance (“MNC”) on Tentunit and establishes how such violations are identified, reviewed, and enforced . It applies to any subl…4 min read Tentunit Damage Amounts PolicyThis policy defines how Tentunit evaluates, calculates, and processes damage amounts arising from bookings made on Tentunit. It applies to:6 min read Tentunit Post-Payment Invoice PolicyTentunit processes all transactions through Stripe. Stripe automatically emails a standard payment receipt (including date, amount, and a unique receipt number) to the customer at…2 min read