Tentunit Business — Free Trial Terms

Version 1.1 (Draft — pending legal review) · Effective Date: July 11, 2026 · Applies to: Tentunit Business (Professional tier)

1. Overview and Definitions

Tentunit offers a time-limited free trial so you can evaluate the software with real data before paying. This section explains what these terms cover and defines the key words used in them.

1.1 Purpose

Tentunit, Inc. (“Tentunit,” “we,” “us”) offers a free trial of the Tentunit Business Professional plan (the “Trial”) so landlords and property managers can evaluate the software before subscribing. By starting a Trial, you agree to these Free Trial Terms, the Tentunit Business Terms of Service, and the Subscription & Billing Policy.

1.2 Definitions

• “Trial” means the 14-calendar-day free evaluation period of the Professional plan described in these terms.
• “Trial Start” means the moment your Trial account is activated.
• “Conversion Date” means the day after your Trial expires, on which your account converts to a paid subscription unless you have cancelled.
• “Legal Entity” means the business, individual landlord, or property management company on whose behalf the Trial account is opened, as determined under Section 2.2.

2. Eligibility

The Trial is a one-per-customer offer on the Professional plan only, and we look at who is really behind an account — not just the email address — when applying that limit.

2.1 Trial Length and Availability

The Trial lasts 14 calendar days from Trial Start. Trials are available on the Professional plan only; Starter and Enterprise plans do not include a trial. Prospective Enterprise customers may instead request a demonstration or pilot under a separate agreement.

2.2 One Trial per Legal Entity

One Trial per Legal Entity. Each business, individual landlord, or property management company may use one Trial. For this purpose, accounts are treated as the same Legal Entity where they share, without limitation: the same tax identification number (e.g., EIN or VAT ID); common ownership or control (including parent companies, subsidiaries, and other affiliates); or where one entity is the successor of another (for example, a re-registered, renamed, or reconstituted business continuing the same operations, properties, or tenant base). A new company formed primarily to obtain an additional Trial for substantially the same portfolio is treated as the same Legal Entity.

2.3 Anti-Abuse

Creating multiple accounts, using variant email addresses, misrepresenting your identity or affiliation, or otherwise structuring accounts to obtain additional Trials is a material breach of the Terms of Service and may result in account termination, immediate Trial termination under Section 10.2, and refusal of future Trials.

2.4 Age and Authority

You must be at least 18 years old and authorized to bind the business you represent. By starting a Trial on behalf of a business, you represent that you have that authority.

3. Payment Method and Verification

You must put a card on file to start the Trial, but nothing is charged during it — and the same identity checks that apply to paid accounts apply from day one.

3.1 Payment Method Required

A valid payment method is required to start the Trial. You will not be charged during the 14-day Trial period. Providing a payment method establishes the authorization used only if your Trial converts under Section 5.

3.2 Authorization Hold

We may place a temporary authorization hold to verify your payment method. An authorization hold is not a charge; it is released by your bank on its standard timeline and never settles unless your Trial converts to a paid subscription.

3.3 Verification During the Trial (KYC/KYB)

Because the Trial includes live rent collection, identity and business verification (KYC/KYB) requirements apply during the Trial exactly as they do for paid accounts, including verification through Stripe. You may be asked for identity documents, business registration details, or beneficial-ownership information before certain payments features are enabled.

3.4 Payout Volume Limits Pending Verification

Tentunit may, at its discretion, limit certain high-risk operations during the Trial — for example, payout volume limits pending identity verification through Stripe. These limits are lifted as verification completes and do not otherwise reduce the features available to you under Section 4.

4. Trial Scope and Feature Parity

The Trial is the real product, not a demo. During the Trial, all Professional features are available — including the multi-property dashboard, unified sync, auto payments, and priority support — with full feature parity to a paid Professional subscription, subject only to the verification-related limits in Section 3.4. Data you create during the Trial (properties, units, listings, leases, tenant records, payment history) is production data: if you convert, it carries over seamlessly to your paid subscription with no migration step. Rent payments collected through the platform during the Trial are real transactions and are paid out normally under the Payments & Rent Collection Terms.

5. Automatic Conversion to a Paid Subscription

Unless you cancel first, your Trial rolls into a paid Professional subscription the day after it ends. This section walks through exactly what happens and what your first invoice contains.

5.1 Advance Reminder

We will send a reminder email to your account email address at least 7 calendar days before the Trial ends, stating the expiry date, the price that will apply, and how to cancel.

5.2 Conversion Mechanics, Step by Step

Unless you cancel before the Trial ends:

1. Day 14 (last Trial day): your Trial remains fully active through the end of the 14th calendar day. No charge occurs on this day.
2. The day after expiry (Conversion Date): your account automatically converts to a paid Professional subscription ($59/month + $1 per unit per month, minimum 5 units), and your payment method is charged for the first billing cycle.
3. Unit count snapshot: your unit count on the Conversion Date determines your first invoice, applying the Active Unit rules in the Subscription & Billing Policy.
4. Billing Date established: the Conversion Date becomes your recurring monthly Billing Date under the Subscription & Billing Policy.

5.3 First Invoice Composition

Your first invoice consists of: the Professional base fee of $59; per-unit charges of $1 per unit for your Active Unit count on the Conversion Date (subject to the 5-unit minimum); and applicable taxes. It contains no charges attributable to the Trial period itself.

5.4 No Proration

There is no proration at conversion. Your first charge is for a full monthly billing cycle beginning on the Conversion Date — the Trial is not counted against, credited toward, or blended into your first paid cycle.

6. Cancelling the Trial

You can cancel at any point during the Trial and pay nothing. You may cancel from your account settings (Settings → Subscription → Cancel Trial) or by emailing [email protected]. If you cancel before the Trial expires, you will not be charged. Cancellation takes effect immediately; access to Professional features ends at cancellation, after which Section 7 governs your data. Any authorization hold under Section 3.2 is released on your bank’s standard timeline.

7. Data Lifecycle if You Do Not Convert

Ending the Trial without subscribing does not immediately erase your work — you get a read-only export window first, and money already collected still reaches you.

7.1 Read-Only Mode and Export Window

If your Trial ends without conversion (whether by expiry after cancellation or immediate cancellation), your account enters read-only mode. You may view and export your data for 60 calendar days after the Trial ends, using the in-app export tools or by contacting [email protected].

7.2 Deletion

After the 60-day export window, your data is deleted in accordance with our Privacy Policy and Data Processing Addendum, except for records we are legally required to retain (such as transaction records), which are kept for the legally required period.

7.3 Rent Collected During the Trial

Rent payments already collected through the platform during the Trial are unaffected by non-conversion and will be paid out normally on the standard payout schedule under the Payments & Rent Collection Terms, subject to any verification requirements in Section 3.

8. Relationship to Other Terms and Precedence

These Free Trial Terms operate alongside your other Tentunit agreements. During the Trial, the following all apply: these Free Trial Terms; the Tentunit Business Terms of Service; the Subscription & Billing Policy; the Payments & Rent Collection Terms (for any rent collected); the Acceptable Use Policy; and the Privacy Policy and Data Processing Addendum. Order of precedence for Trial-specific matters: these Free Trial Terms control over the Subscription & Billing Policy and the Terms of Service to the extent they conflict, but only with respect to the Trial period and the conversion described in Section 5. From the Conversion Date onward, the Subscription & Billing Policy governs billing in full.

9. Evaluation Use and Disclaimers

The Trial is provided so you can evaluate the Service, and it comes with the disclaimers you would expect for a free evaluation. Without limiting the disclaimers and liability limits in the Terms of Service, and to the maximum extent permitted by law: the Trial is provided “as is” and “as available” for evaluation purposes; Tentunit makes no warranty that the Trial will meet your requirements or be uninterrupted or error-free during the evaluation period; and Tentunit’s liability arising out of the Trial (other than in respect of rent funds handled under the Payments & Rent Collection Terms, which are governed by those terms) is limited as set out in the Terms of Service. Nothing in this section limits liability that cannot be limited under applicable law, and nothing in it affects the normal payout of rent described in Section 7.3.

10. Changes to the Program and Termination

We may change or end the Trial program over time, but not in a way that pulls the rug out from under a Trial you have already started.

10.1 Program Changes

Tentunit may modify or discontinue the Trial program at any time — including changing its length, eligibility, or availability for future sign-ups. Changes do not affect Trials already in progress: a Trial started before a change completes on the terms in effect at its Trial Start.

10.2 Termination for Cause

We may terminate a Trial immediately for fraud, abuse (including the conduct described in Section 2.3), or violation of the Terms of Service or Acceptable Use Policy. On termination for cause, access ends immediately; data handling follows Section 7 except where the Terms of Service provide otherwise for terminated accounts.

11. Contact

Questions about the Trial, eligibility, conversion, or cancellation: [email protected]. Include your account email address so we can locate your Trial quickly.